Yes, they are trusted. Excellent Customer Service and Assurance. The team at this store did an exceptional job at assuring me my package would arrive on time and in non-discreet packaging. Also I am absolute delighted with the doll. She’s all I want! I especially love the perfect breasts. Hard to put into words the satisfaction that comes from that perfect balance of give and firmness. I would highly recommend them to anyone looking for quality service and customer satisfaction!