Yes, this store is legit. The process was quick, answered my email (I panicked about something stupid) on a Sunday. Emails about unpacking, cleaning and care, plus a couple of how you doing and if you need us… ask. Great doll! The detail and curves of her amazing body was so impressive if it wasn’t for the purpose of the doll I would said it was a work of art. Collar bones, muscle tones etc. I WILL BE A RETURNING CUSTOMER.